Terms & Conditions
Please also review our Privacy Policy, which is incorporated by reference.
1. Acceptance of Terms
Acceptance
By downloading, installing, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App. If you use the App on behalf of another person or entity, you represent you have authority to bind them.
2. Eligibility
Age & regional requirements
You must be at least 13 years old (or the minimum age in your country). In the EEA/UK, you must be at least 16 unless parental consent is permitted and provided.
3. Accounts & Authentication
Auth options
We offer sign‑in via Email/Password, Sign in with Apple, and Sign in with Google. You are responsible for your credentials and all activity on your account. Third‑party auth providers apply their own terms and privacy policies.
4. Subscriptions, In‑App Purchases & Payments (RevenueCat)
Billing & management
- Purchases are billed by your App Store account (Apple App Store and/or Google Play).
- Manage or cancel subscriptions in your App Store settings.
- Subscriptions renew automatically unless canceled at least 24 hours before the period ends.
- Trials/intro offers convert to paid unless canceled before they end.
- Refunds are governed by the App Store’s policies. We cannot issue refunds directly.
- Prices may change; where required, the App Store provides notice. Continued use after changes indicates acceptance.
- RevenueCat tracks your active entitlements. We do not receive or store your full card details.
4.1 Refund adjudication with Apple (consumption data via RevenueCat)
How it works You control consent
If you initiate a refund, and only with your explicit consent at that time, we may submit limited consumption/usage data to Apple via RevenueCat and select the option “Submit consumption data and let Apple decide.”
Data categories (examples): product/entitlement identifiers; purchase/renewal/trial status and timestamps; aggregated usage signals (e.g., time used, unlock events); identifiers needed to locate the transaction (e.g., App Store transaction ID, RevenueCat anon/app account token).
Purpose: solely to help Apple adjudicate your refund request. If you do not consent, we will not submit consumption data and Apple will process your request under its standard policies.
In‑app consent text (sample): “I agree that Creatize may share my purchase and limited usage/consumption data with Apple via RevenueCat to help decide my refund request.”
5. Acceptable Use
Rules
You will not (i) copy, modify, distribute, sell, or lease any part of the App except as permitted; (ii) reverse engineer except to the extent allowed by law; (iii) bypass or interfere with security features; (iv) use the App to build a competing service; (v) upload malware, spam, or illegal content.
6. User Content
Your content
You retain ownership of content you submit (“User Content”). You grant us a worldwide, non‑exclusive, royalty‑free license to host, store, reproduce, display, and perform your User Content solely to operate and improve the App. You represent you have all rights needed and that your User Content complies with law and third‑party rights.
7. Intellectual Property
Ownership
The App (software, design, graphics, trademarks) is owned by us or our licensors and protected by law. Except for the limited rights granted to you, all rights are reserved.
8. Data; Firebase Analytics & Crashlytics
Telemetry
We use Firebase Analytics to understand usage and Firebase Crashlytics to diagnose crashes/performance issues. Details and choices are in our Privacy Policy. By using the App, you consent to processing as described there.
9. Third‑Party Services
Dependencies
The App relies on or links to third‑party services (Apple, Google, Firebase, RevenueCat, and others). Their terms and privacy policies apply. We are not responsible for third‑party services.
10. Network & Devices
Requirements
You are responsible for data charges, internet access, and compatible devices. We do not guarantee the App works on every device or network.
11. Updates & Changes
Changes
We may update or change the App, including adding/removing features, and may suspend or discontinue some or all of the App. Where required by law, we will provide notice.
12. Beta Features
Pre‑release
Some features may be labeled beta/experimental. They are provided “as is,” may be incomplete, and may change or be withdrawn.
13. Termination
Ending access
We may suspend or terminate access if you violate these Terms or as required by law. You may stop using the App at any time. Sections that by nature should survive termination will survive.
14. Disclaimers
As‑is
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR‑FREE OPERATION.
15. Limitation of Liability
Limits
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES/LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR LOST PROFITS/REVENUE/DATA. OUR AGGREGATE LIABILITY FOR ALL CLAIMS IN ANY 12‑MONTH PERIOD WILL NOT EXCEED THE AMOUNTS YOU PAID FOR THE APP IN THAT PERIOD (IF ANY).
16. Indemnification
Your promise
You agree to indemnify and hold us harmless from claims arising out of your use of the App or violation of these Terms.
17. Consumer Rights; EEA/UK Notice
Non‑waivable rights
Nothing here limits your non‑waivable consumer rights. If mandatory local law grants you additional rights, those prevail where they cannot be waived.
18. Export & Sanctions
Compliance
You will not use or export the App in violation of applicable export control or sanctions laws.
19. Governing Law & Disputes
Ukraine; Kyiv courts
These Terms are governed by the laws of Ukraine. Unless otherwise required by mandatory consumer law, disputes shall be subject to the exclusive jurisdiction of the courts located in Kyiv, Ukraine. Consumers in the EEA/UK may bring claims in their local courts where required by law.
20. Changes to Terms
Updates
We may modify these Terms. The Effective date will be updated and, where required, additional notice provided. Your continued use after the effective date constitutes acceptance.
21. Contact
Support
Questions: creatize.app@gmail.com.
App Store Terms (Apple)
Third‑party beneficiary
If you download via Apple’s App Store, you acknowledge Apple is not responsible for maintenance, support, warranties, or product claims for the App, and Apple and its subsidiaries are third‑party beneficiaries of these Terms and may enforce them.
Google Play Terms
Responsibilities
If you download via Google Play, you acknowledge Google is not responsible for maintenance, support, warranties, or product claims for the App.
Definitions
Glossary
- App: The Creatize mobile application and related services.
- User Content: Content you upload/submit via the App.
- Entitlements: Access rights to paid features as tracked by RevenueCat.
- App Store: Apple App Store and/or Google Play.